Unifying scheduling and billing across 14 fitness studios

The problem

After acquiring two smaller studio chains, the business ran three separate booking systems with no shared membership data — a member of one brand couldn't book a class at another, and finance had to manually reconcile billing across all three every month.

Our approach

• 01Consolidated member and billing data into a single system with one source of truth per member, regardless of studio brand.
• 02Built real-time class-capacity sync across all 14 locations so instructors and members see accurate availability instantly.
• 03Migrated billing to support holds, freezes, and multi-tier membership plans the legacy tools couldn't handle correctly.
• 04Shipped a member-facing mobile app for booking, replacing three separate branded apps.

Stack used